Terms of service

Terms of Service

Last Updated: June 2026

OVERVIEW

This website is operated by SerenFemme. Throughout the site, the terms "we", "us" and "our" refer to SerenFemme. SerenFemme offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the Service.

You must not transmit any viruses, malware, or destructive code.

Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred over various networks.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information provided on this website is for general informational purposes only.

We are not responsible if information available on this site is inaccurate, incomplete, or outdated.

We reserve the right to modify website content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices may change without notice.

We reserve the right to modify, suspend, or discontinue any service, product, feature, or content without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online.

Products may have limited quantities and are subject to return or exchange according to our Return Policy.

We strive to display product colors and images accurately but cannot guarantee exact display results on every device.

We reserve the right to limit sales by region, customer, or order quantity.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase information for all transactions.

Failure to provide accurate information may result in order cancellation or delays.

For additional information, please review our Return Policy and Privacy Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.

Any use of third-party websites is at your own discretion and risk.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, suggestions, reviews, ideas, or other materials, you grant us the right to use, edit, publish, and distribute such content without restriction.

We are under no obligation to:

• Maintain submissions in confidence

• Pay compensation

• Respond to submissions

You are solely responsible for any content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, or availability.

We reserve the right to correct such errors and update information without prior notice.

SECTION 12 – PROHIBITED USES

You may not use the website:

• For unlawful purposes

• To violate regulations or laws

• To infringe intellectual property rights

• To distribute malicious software

• To collect personal information unlawfully

• To spam, phish, or engage in fraudulent activity

• To interfere with website security

Violation of these provisions may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of our services.

All products and services are provided on an "as available" and "as is" basis unless otherwise expressly stated.

To the fullest extent permitted by law, SerenFemme shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of our website, products, or services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless SerenFemme, its affiliates, employees, partners, suppliers, contractors, and service providers from any claims, liabilities, damages, losses, and expenses resulting from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate or suspend access to our services immediately without notice if we believe you have violated these Terms.

Any obligations incurred before termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and SerenFemme regarding the use of our services.

They supersede any prior agreements, communications, or understandings.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with applicable international commercial laws and the laws governing the operating entity of SerenFemme.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time.

Changes will become effective immediately upon posting on this page.

Your continued use of the website constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to our customer support team through the contact information provided on our website.

We are committed to assisting customers with any questions related to our services, policies, products, or orders.

Thank you for choosing SerenFemme.

SerenFemme Team